Order Policies



  1. Orders must be paid in full via cash, credit/debit cards, PayPal or E-Transfer
  2. Your billing information and shipping information must match, or we will cancel your order
  3. Domestic orders ship within 5-10 business days*
  4. International orders may take up to 15 business days*
  5. Kingdom Krowns does not ship to P.O boxes
  6. Orders cannot be changed once the order has been placed, however, we can add additional items to your order
  7. Tracking numbers will be sent via Email once available
  8. Any unforeseen duties or custom fees must be paid by the customer
  9. Unpaid duties will result in a loss of order. You will not receive in a refund
  10. No refunds/exchanges**
  11. Kingdom Krowns is not liable for any damaged, stolen, or misplaced packages

Kingdom Krowns reserves the right to publish any photos of clients, or customers, wearing our hair, whether we are tagged or not on the post.

By submitting photos, you agree that your photo(s) can be used for promotional purposes, and as a result, Kingdom Krowns may profit from this. You agree that you will not receive payment for your photo(s) being used, under any circumstance, unless previously discussed.

*= Any Delays in Orders Will Be Communicated to The Customer. Kingdom Krowns Is Not Liable or Responsible for Shipping Delays
**= Exceptions Apply