Order Policies
  • Billing and Shipping Information: Your billing and shipping information must match to avoid order cancellation.

  • Domestic Orders (Canada & USA): Orders will be received within 9-13 business days.

  • International Orders (Europe, Asia, etc): International orders may take up to 15 business days or longer*.

  • P.O. Box Shipping: Please note that Kingdom Krowns does not ship to P.O. boxes.

  • Tracking Information: Tracking numbers will be sent via email once available.

  • Duties and Custom Fees: Customers may be subject to unforeseen duties or custom fees. Unpaid duties will result in a loss of order; refunds will not be provided.

  • Refunds/Exchanges: No refunds or exchanges are permitted. Exceptions apply.

  • Package Liability: Kingdom Krowns is not liable for any damaged, stolen, or misplaced packages.

  • Chargebacks Policy: Chargebacks are not tolerated. Customers agree not to initiate a chargeback without first reaching out to our customer service team.

  • Delays: Any shipping delays will be communicated via text or email. Kingdom Krowns is not responsible for shipping delays.

  • Photo Publication: Kingdom Krowns reserves the right to publish photos of clients or customers.

  • Photo Usage Agreement: By submitting/agreeing to photos, customers agree that their photo(s) may be used for promotional purposes. Customers understand that Kingdom Krowns may profit from this and agree not to receive payment for the use of their photo(s) unless previously discussed.